FAQs

Q: 4: What is the delivery time?

It will be finished within 30days after received the deposit.

Q: 3: What is your MOQ order?

We accept small order also, MOQ is 80sq.m

Q: 2: Can you accept our own designs?

Yes. Size, color, patterns/designs can be customized as per your project requirements.

Q: 1: Are you trading company or factory?

We are 100% professional manufacturer, more than 50 producing machines, with more than 100 staffs.

Q: 5. How do we ship the goods? Are you sure the packing will be excellent? If there have damage happens during the transportation, who will be responsible for that?

We will quote you the ocean freight, If the goods is not large, it will be loaded by air freight or Express. Yes, we are sure that our packing is safe enough. In addition, we will buy all risks insurance as per your requirement. In the case of damage happens, firstly you can refer to the insurance company to claim the damage. If the damage occurred due to the fault of packing, our company will take our responsibility.

Q: 4. Are you sure the packing will be excellent?

Yes, we ensure that our packing is safe enough. We use strong wooden crates and metal strips for outside packing. Inside, we use shockproof plastic film to protect the products.

Q: 3. Can I get an additional discount?

If order quantity is big,there maybe Price is very favourable. Welcome to talk with us about your demands.

Q: 2. Do you accept retail custom order? Do you also make customized design?

We can make different size as per you drawings and pictures.we do accept retail order.

Q: 1. How can I place the order How do you control the quality?

After all details of the order were confirmed, we will send you our signed and stamped proforma invoice. We first will do a clay model as per your picture,let you check first,After confirming no problem we will arrange the production.

5. How do we ship the goods? Are you sure the packing will be excellent? If there have damage happens during the transportation, who will be responsible for that?

By website|2022-01-16T12:07:50+00:00January 16th, 2022|Frequently Asked|